Terms and Conditions

Overview

This website is operated by Fister Firearms LLC . Throughout the site, the terms “we,” “us,” and “our” refer to Fister Firearms LLC. Fister Firearms LLC offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before using our website. By using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not use any Services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check periodically for changes. Your continued use of the website following any changes constitutes acceptance of those changes.


Section 1 – Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least 18 years of age. You may not use our products for any illegal or unauthorized purpose nor, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

A breach of any Terms will result in an immediate termination of your access.

Section 2 – General Conditions

We reserve the right to refuse service to anyone at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during network transfer.

Section 3 – Accuracy of Information

We are not responsible if information on this site is not accurate, complete, or current. Any reliance on the material on this site is at your own risk.

Section 4 – Modifications to Service and Prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service or any part thereof at any time without notice.

Section 5 – Products or Services

Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Return Policy.

Section 6 – Accuracy of Billing and Account Information

We reserve the right to refuse any order. In the event of a change or cancellation of an order, we may attempt to notify you. You agree to provide accurate and current account information for all purchases.

Section 7 – Optional Tools

We may provide you with access to third-party tools “as-is” and “as available” without warranties or conditions of any kind. Any use of optional tools is entirely at your own risk.

Section 8 – Third-Party Links

Certain content, products, and Services available via our Service may include materials from third parties. We are not liable for any harm or damages related to third-party websites.

Section 9 – User Comments and Feedback

If you submit creative ideas, suggestions, or other materials, you agree that we may use them in any medium. We are under no obligation to maintain comments in confidence, pay for comments, or respond.

Section 10 – Personal Information

Your submission of personal information is governed by our Privacy Policy.

Section 11 – Errors, Inaccuracies, and Omissions

We reserve the right to correct any errors, inaccuracies, or omissions on the site and to cancel orders if necessary.

Section 12 – Prohibited Uses

You are prohibited from using the site for unlawful purposes or to solicit unlawful acts, violate rights, harass, harm, submit misleading information, transmit viruses, or interfere with the security features of the Service.

Section 13 – Disclaimer of Warranties and Limitation of Liability

We do not guarantee uninterrupted or error-free use of our service. The service and all products are provided 'as is' and 'as available' without warranties of any kind. In no case shall Fister Firearms LLC, our affiliates, or employees be liable for any damages arising from your use of the service.

Section 14 – Indemnification

You agree to indemnify Fister Firearms LLC and affiliates from any claim due to your breach of these Terms or violation of any law or the rights of a third party.

Section 15 – Severability

If any provision is deemed unlawful or unenforceable, it shall be severed from the Terms without affecting the enforceability of the remaining provisions.

Section 16 – Termination

These Terms are effective unless terminated by either you or us. We may terminate your access if you fail to comply with any term of these Terms.

Section 17 – Entire Agreement

These Terms constitute the entire agreement between you and us, governing your use of the Service.

Section 18 – Governing Law

These Terms are governed by the laws of the United States.

Section 19 – Changes to Terms of Service

We reserve the right to update these Terms at any time. Your continued use of the website following any changes constitutes acceptance of those changes.

Section 20 – Contact Information

Questions about these Terms should be sent to us at [email protected].

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.fisterfirearms.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, such as your web browser, IP address, time zone, and installed cookies. As you browse, we gather information about specific pages or products you view, referring websites or search terms, and your interactions with the Site. This automatically collected information is called “Device Information.”

Collection Methods

  • Cookies: Data files placed on your device, often containing an anonymous identifier. For cookie management, visit All About Cookies.
  • Log Files: Track actions on the Site and collect details like IP address, browser type, ISP, referring/exit pages, and timestamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record browsing behavior on the Site.

Additionally, when you make or attempt a purchase, we collect information including your name, billing and shipping address, payment details (such as credit card numbers), email address, and phone number. This is referred to as “Order Information.”

When we mention “Personal Information” in this policy, we mean both Device Information and Order Information.

How We Use Your Personal Information

Order Information is used to fulfill orders placed on the Site (including processing payments, arranging shipping, and providing invoices or confirmations). We also use Order Information to:

  • Communicate with you
  • Screen orders for potential risk or fraud
  • Provide you with information or advertising based on your preferences

Device Information helps us screen for potential risks (especially using IP addresses) and improve the Site’s functionality, such as by analyzing browsing behavior and evaluating marketing campaigns.

Sharing Your Personal Information

We may share your Personal Information with third parties to help us utilize it as described:

  • Google Analytics: Helps us understand Site usage. For more, see Google’s privacy practices here.

Personal Information may also be shared to comply with laws, respond to legal requests, or protect our rights.

Behavioural Advertising

We use your Personal Information to provide targeted ads or marketing communications we think may interest you. For details on targeted advertising, visit the Network Advertising Initiative.

Do Not Track

Our Site’s data collection practices do not change when we detect a Do Not Track signal from your browser.

Data Retention

When you place an order, we retain your Order Information for our records.

Minors

The Site is not intended for individuals under 18 years of age.

Changes

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or other reasons.

Contact Us

For questions about our privacy practices or to make a complaint, please contact us by email at [email protected].

Shipping & Payment Info

Shipping Policy

Thank you for visiting and shopping at Fister Firearms LLC. The following outlines our shipping policy, including order processing, shipping times, costs, and specific regulations for firearms and ammunition.

1. Processing Time

  • Orders are processed within 1-3 business days (excluding weekends and holidays) upon receiving confirmation. You will receive a notification with tracking information once your order has shipped.
  • During high demand periods, processing times may be extended. We will notify you promptly if there are significant delays.

2. Shipping Rates & Delivery Estimates

  • Shipping costs are calculated at checkout based on the selected service and your location.
  • Estimated delivery times:
    • Standard Shipping: 3-7 business days
    • Expedited Shipping: 1-3 business days

These time frames are estimates, and actual delivery may vary based on location and other factors.

3. Firearms Shipping Restrictions

  • All firearms must be shipped to a licensed Federal Firearms License (FFL) holder. During checkout, you will need to select an FFL dealer near you where the firearm can be shipped.
  • You must comply with all local, state, and federal laws regarding firearm ownership and transfer.
  • Upon delivery to the FFL, you are required to complete the necessary background checks and paperwork as required by law.
  • Firearms shipments cannot be expedited and may require additional processing time due to verification requirements.

4. Ammunition Shipping Restrictions

  • Ammunition will only be shipped to states and jurisdictions where it is legal to do so. We do not ship ammunition to:
    • Alaska, Hawaii, Washington D.C., or P.O. Boxes
    • Certain locations within states that restrict ammunition shipments, including parts of California, Illinois, Massachusetts, New York, and Connecticut.
  • Buyers must be 21 years of age or older and provide proof of age upon request. Some states may require additional permits or ID for ammunition purchases.

5. Shipment Confirmation & Tracking

You will receive a shipment confirmation email with tracking details once your order has been shipped. Use this information to track your order.

6. International Shipping

We currently only ship within the United States. We do not ship firearms or ammunition internationally.

7. Lost or Damaged Shipments

If your shipment arrives damaged or does not arrive as expected, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve any issues and replace or refund your order as necessary.

8. Contact Information

For questions regarding our shipping policy, please reach out to us:

Return Policy

At Fister Firearms LLC, we are committed to customer satisfaction and aim to ensure a smooth experience. Below is our policy regarding returns, exchanges, and refunds for different product categories.

1. General Return Policy

  • Returns must be initiated within 10 days of the purchase date. Please contact us before returning any items to obtain a Return Merchandise Authorization (RMA) number.
  • Items must be in new, unused condition, with original packaging and all included accessories. We reserve the right to refuse returns if items show signs of use or are not in their original condition.
  • Non-Refundable: Shipping fees are non-refundable, and you are responsible for return shipping costs.

2. Firearms and Ammunition

  • Firearms: All firearm sales are final and cannot be returned or exchanged once transferred to the buyer by the FFL. Please carefully inspect your firearm at the FFL before completing the transfer. If a firearm arrives damaged, do not accept the transfer; contact us immediately to arrange a return.
  • Ammunition: Ammunition cannot be returned or exchanged due to federal regulations. Ensure you review your order carefully before purchasing ammunition.

3. Defective or Damaged Products

  • If your product arrives defective or damaged, please contact us within 7 days of receiving the item. We will work with you to resolve the issue by offering a replacement, exchange, or store credit.
  • Firearms with Manufacturer Defects: In cases of manufacturer defects, we recommend contacting the manufacturer directly for repair or replacement as they are better equipped to handle warranty claims.

4. Process for Returns

  • Step 1: Contact us at [email protected] or call us at 602-582-8482 with your order details to request an RMA number.
  • Step 2: Once you receive the RMA number, carefully package the item and include the RMA number on the outside of the package.
  • Step 3: Ship the item to our facility at:Fister Firearms LLC
    1360 S Bogle Ct
    Chandler, AZ 85286
  • Ensure you use a trackable shipping service. We are not responsible for items lost or damaged in return shipping.

5. Refunds

  • Once we receive your return and confirm that it meets our criteria, we will process your refund within 5-10 business days.
  • Refunds will be issued to the original payment method used during the purchase. Please note that some banks or credit card companies may take additional time to process the refund.

6. Exchanges

If you need to exchange an item, please contact us within 30 days of purchase. Exchanges are only available for items in unused, new condition. Items eligible for exchange will be processed as a return and new purchase.

7. Contact Information

For questions about our refund policy or to initiate a return, please reach out to us:

Thank you for choosing Fister Firearms LLC. We are here to ensure your satisfaction.


Fister Firearms LLC

1360 S Bogle Ct
Chandler 85286


Phone: 602-528-8482
Email: [email protected]